How to add money to your wallet?

<aside> ✅ You can add money to your wallet anytime. We provide secure payment integration with all providers. Your money remains in your wallet safely until you place any trade.

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What is a promotional balance?

<aside> 🔥 It is a token of thanks from Tenet. We run referral and other promotional programs for all Teneters. This amount can be utilized to place trades on events. You can only withdraw this amount as a winning.

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How much is charged by Tenet?

<aside> ❓ We charge a very minimal fee of 10% on your winnings.

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When can you withdraw money?

<aside> 💡 You can withdraw money anytime using account or UPI. It will generally reflects withing 2 hours ~ 24 hours in your account. You can withdraw maximum up to Rs. 2000 in a single time.

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What if my withdrawal fails?

<aside> ⚛️ Due to unfortunate conditions (network issue, power failures, too many transactions etc.) withdrawals may fail. Any failed amount is credited back into your wallet for re-trying.

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How much time it will take for payment confirmation or refund?

<aside> 📢 All failed transactions are credited to the source account within 1~5 working days. All payments are confirmed within 2 hours. If there is any problem contact customer support.

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